Changes / LogRocket / Session Ingestion Delays
LogRocket: Major incident: Session Ingestion Delays
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Session Ingestion Delays
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After: major
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After: resolved
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After: 2021-06-03 15:52 UTC
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After: 2021-06-04 04:06 UTC
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After: Alerts, Session Collection
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After: We are currently investigating an issue with session ingestion.
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After: The issue impacting ingestion has been identified. Session ingestion is currently delayed.
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After: A fix has been implemented. We are monitoring closely as we begin to process pending sessions.
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After: We are continuing to monitor as we process pending sessions. We expect session ingestion to be real-time within the hour, followed by secondary processing and alerting.
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After: A new issue has been identified and we're working with our vendor to resolve the issue so we can resume processing of delayed sessions.
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After: Operations have been restored with our primary search cluster. We have resumed processing of delayed sessions.
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After: Primary session processing is now real-time. Secondary processing of session data continues, and will complete over the next hours.
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After: Systems have remained stable while continuing to process the backlog of events. We estimate secondary processing will be live in the next 6 hours.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Session Ingestion Delays (this change) | Major incident |
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