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LogRocket: Session Ingestion Delays
LogRocket reported major session ingestion delays affecting Alerts and Session Collection from 2021-06-03 15:52 UTC to resolution at 2021-06-04 04:06 UTC, lasting 12 h 13 min. Operations were restored on the primary search cluster and primary session processing returned to real-time; at resolution, secondary processing was still catching up and estimated to be live within 6 hours.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Session CollectionAlerts
Timeline of updates
- investigating
We are currently investigating an issue with session ingestion.
- identified
The issue impacting ingestion has been identified. Session ingestion is currently delayed.
- monitoring
A fix has been implemented. We are monitoring closely as we begin to process pending sessions.
- monitoring
We are continuing to monitor as we process pending sessions. We expect session ingestion to be real-time within the hour, followed by secondary processing and alerting.
- identified
A new issue has been identified and we're working with our vendor to resolve the issue so we can resume processing of delayed sessions.
- monitoring
Operations have been restored with our primary search cluster. We have resumed processing of delayed sessions.
- monitoring
Primary session processing is now real-time. Secondary processing of session data continues, and will complete over the next hours.
- resolved
Systems have remained stable while continuing to process the backlog of events. We estimate secondary processing will be live in the next 6 hours.
Rewindex changes for this incident
- Major incident: Session Ingestion Delays 2021-06-03 15:52 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LogRocket profile · Recent LogRocket incidents · Markdown · JSON