CompaniesHelp ScoutMonthly reportsAugust 2022
Help Scout in August 2022: incidents, uptime and changes
3incidents posted
1labelled major or critical
100%free of major/critical
98.39%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 11 h 58 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Minor 2
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Connection Issues | Critical | 0 min | resolved | 08-01 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Slow Page Loads | Minor | 2.4 h | resolved | 08-15 | |
| Connections Issues | Minor | 9.6 h | resolved | 08-24 |
Cite this
Help Scout posted 3 status incidents in August 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Help Scout in August 2022
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/2022/08