Help Scout: Connections Issues
Timeline of updates
- resolved
Performance is continuing to remain stable across the board, so we're closing out this event. As a recap, today around 9:03 am ET we started to receive reports of several issues with the web app: 404 and 500 errors when trying to perform specific actions in the app like creating or deleting Mailboxes, issues with logging in, setting chat availability, and notifications. The problem was a complex one to solve, but now that we've released a fix, everything is running smoothly. We're really sorry for the trouble today, folks!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2022-08-24 13:03 UTC, resolved after 9.6 h, 1 update(s).
- Title
- Connections Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/jsqdd8rvzfvs
Help Scout profileRecent Help Scout incidentsAll outages on August 24, 2022Help Scout in August 2022MarkdownJSON