CompaniesHelp ScoutMonthly reportsJanuary 2016
Help Scout in January 2016: incidents, uptime and changes
2incidents posted
0labelled major or critical
100%free of major/critical
99.84%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 1 h 11 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 2
Incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Two API endpoints are having issues | Minor | 26 min | resolved | 01-12 | |
| User Interface Lag for Sent Messages | Minor | 45 min | resolved | 01-26 |
Cite this
Help Scout posted 2 status incidents in January 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Help Scout in January 2016
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/2016/01