CompaniesHeapMonthly reportsFebruary 2024
Heap in February 2024: incidents, uptime and changes
5incidents posted
1labelled major or critical
99.66%free of major/critical
97.85%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2 h 20 min, incident time 14 h 54 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 1 · No impact listed 3
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| BigQuery syncs are failing | Major | 2.3 h | resolved | 02-06 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Heap Connect Data Latency | Minor | 13 h | resolved | 02-02 | |
| Data latency in the app | No impact listed | 4.1 h | resolved | 02-13 | |
| Initial properties sometimes not visible | No impact listed | 6 d | resolved | 02-22 | |
| Experiencing delays in data being available in the app | No impact listed | 25 h | resolved | 02-26 |
Maintenance 3
Show scheduled maintenance
Cite this
Heap posted 5 status incidents in February 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Heap in February 2024
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2024/02