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CompaniesHeapMonthly reportsDecember 2022

Heap in December 2022: incidents, uptime and changes

3incidents posted
1labelled major or critical
99.61%free of major/critical
96.80%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 50 min, incident time 23 h 47 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Shopify integrations delayedMajor2.8 hresolved12-16

Other incidents 2

IncidentImpactStartedDurationStatusDay
Exporting data to Appcues delayedMinor21 hresolved12-07
Funnel analysis are not updating in the UIMinor19 minresolved12-21

Maintenance 2

Show scheduled maintenance

Cite this

Heap posted 3 status incidents in December 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in December 2022
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2022/12

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