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CompaniesHeapMonthly reportsJanuary 2023

Heap in January 2023: incidents, uptime and changes

4incidents posted
0labelled major or critical
100%free of major/critical
97.93%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 15 h 22 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 4

Incidents 4

IncidentImpactStartedDurationStatusDay
Delay in processing Integration EventsMinor5.1 hresolved01-11
Heap Connect Sync DelaysMinor5.6 hresolved01-12
Some users are having issues loading the heap appMinor2.1 hresolved01-19
Heap Connect Sync DelaysMinor2.6 hresolved01-26

Cite this

Heap posted 4 status incidents in January 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in January 2023
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2023/01

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