# Heap in January 2023: incidents, uptime and changes

> Heap in January 2023: 4 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2023/01
Last updated: 2023-02-01T00:00:00Z

- Incidents posted: 4 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.93% free of any incident; outage time 0 min, incident time 15 h 22 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2022](https://rewindex.com/company/heap/2022/12.md) · Next: [February 2023](https://rewindex.com/company/heap/2023/02.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delay in processing Integration Events](https://rewindex.com/company/heap/incidents/299r5tz7n38g.md) | minor | 2023-01-11 15:41 UTC | 2023-01-11 20:47 UTC | 5.1 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/q4jqxc35qr9v.md) | minor | 2023-01-12 01:50 UTC | 2023-01-12 07:26 UTC | 5.6 h | resolved |
| [Some users are having issues loading the heap app](https://rewindex.com/company/heap/incidents/4twj98tkv306.md) | minor | 2023-01-19 21:45 UTC | 2023-01-19 23:51 UTC | 2.1 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/3x2905ns2qtg.md) | minor | 2023-01-26 20:49 UTC | 2023-01-26 23:23 UTC | 2.6 h | resolved |

## Cite this

Heap posted 4 status incidents in January 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2023/01
- Citation: Heap, “Heap in January 2023” (2023-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2023/01 (CC BY 4.0).
- Markdown link: `[Heap: Heap in January 2023 (2023-01-01)](https://rewindex.com/company/heap/2023/01)`


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Canonical: https://rewindex.com/company/heap/2023/01 · Markdown: https://rewindex.com/company/heap/2023/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:16:56.987Z