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CompaniesHeapMonthly reportsNovember 2022

Heap in November 2022: incidents, uptime and changes

4incidents posted
1labelled major or critical
99.56%free of major/critical
96.52%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 9 min, incident time 25 h 2 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 2 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Web SDK Serve LatencyMajor3.1 hresolved11-28

Other incidents 3

IncidentImpactStartedDurationStatusDay
Slowness in appMinor40 minresolved11-14
Latency in data available in appNo impact listed1.5 hresolved11-14
Heap Connect Initial Table Sync DelaysMinor21 hresolved11-15

Cite this

Heap posted 4 status incidents in November 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in November 2022
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2022/11

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