# Heap in November 2022: incidents, uptime and changes

> Heap in November 2022: 4 incidents on its status page (1 major or critical), 99.56% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2022/11
Last updated: 2022-12-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2, none 1
- Uptime (vendor-reported): 99.56% free of major/critical incidents, 96.52% free of any incident; outage time 3 h 9 min, incident time 25 h 2 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2022](https://rewindex.com/company/heap/2022/10.md) · Next: [December 2022](https://rewindex.com/company/heap/2022/12.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Web SDK Serve Latency](https://rewindex.com/company/heap/incidents/r7g8wsqmdf1k.md) | major | 2022-11-28 20:28 UTC | 2022-11-28 23:37 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Slowness in app](https://rewindex.com/company/heap/incidents/hkpygv322qdq.md) | minor | 2022-11-14 21:32 UTC | 2022-11-14 22:12 UTC | 40 min | resolved |
| [Latency in data available in app](https://rewindex.com/company/heap/incidents/70xw2rmthqdx.md) | none | 2022-11-14 23:23 UTC | 2022-11-15 00:53 UTC | 1.5 h | resolved |
| [Heap Connect Initial Table Sync Delays](https://rewindex.com/company/heap/incidents/5wxmlkmkp9yn.md) | minor | 2022-11-15 19:43 UTC | 2022-11-16 16:56 UTC | 21 h | resolved |
| [Web SDK Serve Latency](https://rewindex.com/company/heap/incidents/r7g8wsqmdf1k.md) | major | 2022-11-28 20:28 UTC | 2022-11-28 23:37 UTC | 3.1 h | resolved |

## Cite this

Heap posted 4 status incidents in November 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2022/11
- Citation: Heap, “Heap in November 2022” (2022-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2022/11 (CC BY 4.0).
- Markdown link: `[Heap: Heap in November 2022 (2022-11-01)](https://rewindex.com/company/heap/2022/11)`


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Canonical: https://rewindex.com/company/heap/2022/11 · Markdown: https://rewindex.com/company/heap/2022/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:58.079Z