CompaniesHeapMonthly reportsDecember 2021
Heap in December 2021: incidents, uptime and changes
6incidents posted
2labelled major or critical
96.50%free of major/critical
93.04%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 25 h 59 min, incident time 2.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 1 · Minor 4
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| AWS us-east-1 | Critical | 8.1 h | resolved | 12-07 | |
| Appcues Outage | Major | 18 h | resolved | 12-08 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Live View is not displaying events | Minor | 11 h | resolved | 12-01 | |
| Temporary data latency | Minor | 6.2 h | resolved | 12-13 | |
| Temporary data latency | Minor | 3.7 h | resolved | 12-14 | |
| Temporary data latency | Minor | 5.2 h | resolved | 12-21 |
Maintenance 1
Show scheduled maintenance
Cite this
Heap posted 6 status incidents in December 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Heap in December 2021
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2021/12