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CompaniesHeapMonthly reportsFebruary 2017

Heap in February 2017: incidents, uptime and changes

8incidents posted
1labelled major or critical
99.94%free of major/critical
91.16%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 23 min, incident time 2.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 6 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Temporary Dashboard DowntimeMajor23 minresolved02-14

Other incidents 7

IncidentImpactStartedDurationStatusDay
Temporary Data LatencyNo impact listed40 minresolved02-02
Delayed Heap SQL SyncsMinor24 hresolved02-07
Beta Feature Temporarily not WorkingMinor0 minresolved02-15
Elevated Endpoint ErrorsMinor3.2 hresolved02-17
Delayed Heap SQL SyncsMinor26 hresolved02-19
Failing Dashboard QueriesMinor6.1 hresolved02-28
Delayed HeapSQL SyncsMinor29 hresolved02-28

Cite this

Heap posted 8 status incidents in February 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in February 2017
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2017/02

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