# Heap in February 2017: incidents, uptime and changes

> Heap in February 2017: 8 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2017/02
Last updated: 2017-03-02T00:02:00Z

- Incidents posted: 8 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 6, none 1
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 91.16% free of any incident; outage time 23 min, incident time 2.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2017](https://rewindex.com/company/heap/2017/01.md) · Next: [March 2017](https://rewindex.com/company/heap/2017/03.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Dashboard Downtime](https://rewindex.com/company/heap/incidents/pctky147w7kk.md) | major | 2017-02-14 23:29 UTC | 2017-02-14 23:52 UTC | 23 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/cc82zygmsx5r.md) | none | 2017-02-02 18:46 UTC | 2017-02-02 19:26 UTC | 40 min | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/19trdnc1dlhh.md) | minor | 2017-02-07 16:23 UTC | 2017-02-08 16:28 UTC | 24 h | resolved |
| [Temporary Dashboard Downtime](https://rewindex.com/company/heap/incidents/pctky147w7kk.md) | major | 2017-02-14 23:29 UTC | 2017-02-14 23:52 UTC | 23 min | resolved |
| [Beta Feature Temporarily not Working](https://rewindex.com/company/heap/incidents/jkpb6rnhxwk3.md) | minor | 2017-02-15 21:28 UTC | 2017-02-15 21:28 UTC | 0 min | resolved |
| [Elevated Endpoint Errors](https://rewindex.com/company/heap/incidents/2zcb1gs69shm.md) | minor | 2017-02-17 00:03 UTC | 2017-02-17 03:15 UTC | 3.2 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/7nh72k9bxcf6.md) | minor | 2017-02-19 04:13 UTC | 2017-02-20 05:57 UTC | 26 h | resolved |
| [Failing Dashboard Queries](https://rewindex.com/company/heap/incidents/h392h6xvq0qt.md) | minor | 2017-02-28 18:03 UTC | 2017-03-01 00:10 UTC | 6.1 h | resolved |
| [Delayed HeapSQL Syncs](https://rewindex.com/company/heap/incidents/l6w9mbqhqbhv.md) | minor | 2017-02-28 18:35 UTC | 2017-03-02 00:02 UTC | 29 h | resolved |

## Cite this

Heap posted 8 status incidents in February 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2017/02
- Citation: Heap, “Heap in February 2017” (2017-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2017/02 (CC BY 4.0).
- Markdown link: `[Heap: Heap in February 2017 (2017-02-01)](https://rewindex.com/company/heap/2017/02)`


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Canonical: https://rewindex.com/company/heap/2017/02 · Markdown: https://rewindex.com/company/heap/2017/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:44.902Z