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CompaniesGorgiasMonthly reportsJune 2025

Gorgias in June 2025: incidents, uptime and changes

6incidents posted
5labelled major or critical
98.50%free of major/critical
98.50%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10 h 44 min, incident time 10 h 44 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 5 · Minor 1

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Partial outage of Help Center and AI AgentMajor1.2 hresolved06-04
Delay in data processingMajor1.7 hresolved06-09
Delay processing incoming emails, updating search and statisticsMajor5.7 hresolved06-12
Voice Answer Banner IssueMajor2.0 hresolved06-25
Help center opening as blank pageMajor5 minresolved06-25

Other incidents 1

IncidentImpactStartedDurationStatusDay
New customers without a name in Instagram DMs and Facebook Messenger ticketsMinor0 minresolved06-06

Maintenance 8

Show scheduled maintenance

Cite this

Gorgias posted 6 status incidents in June 2025 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in June 2025
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2025/06

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