# Gorgias in June 2025: incidents, uptime and changes

> Gorgias in June 2025: 6 incidents on its status page (5 major or critical), 98.50% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2025/06
Last updated: 2025-07-01T00:00:00Z

- Incidents posted: 6 (major/critical: 5) · Maintenance: 8
- By vendor impact label: major 5, minor 1
- Uptime (vendor-reported): 98.50% free of major/critical incidents, 98.50% free of any incident; outage time 10 h 44 min, incident time 10 h 44 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2025](https://rewindex.com/company/gorgias/2025/05.md) · Next: [July 2025](https://rewindex.com/company/gorgias/2025/07.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage of Help Center and AI Agent](https://rewindex.com/company/gorgias/incidents/9rmkj8998ngl.md) | major | 2025-06-04 14:21 UTC | 2025-06-04 15:34 UTC | 1.2 h | resolved |
| [Delay in data processing](https://rewindex.com/company/gorgias/incidents/qsx7l0xjy9yb.md) | major | 2025-06-09 19:07 UTC | 2025-06-09 20:50 UTC | 1.7 h | resolved |
| [Delay processing incoming emails, updating search and statistics](https://rewindex.com/company/gorgias/incidents/qcvdz0vv590b.md) | major | 2025-06-12 18:19 UTC | 2025-06-12 23:59 UTC | 5.7 h | resolved |
| [Voice Answer Banner Issue](https://rewindex.com/company/gorgias/incidents/mfw5hc3n5r87.md) | major | 2025-06-25 14:36 UTC | 2025-06-25 16:39 UTC | 2.0 h | resolved |
| [Help center opening as blank page](https://rewindex.com/company/gorgias/incidents/w5311zt762m5.md) | major | 2025-06-25 19:04 UTC | 2025-06-25 19:09 UTC | 5 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage of Help Center and AI Agent](https://rewindex.com/company/gorgias/incidents/9rmkj8998ngl.md) | major | 2025-06-04 14:21 UTC | 2025-06-04 15:34 UTC | 1.2 h | resolved |
| [New customers without a name in Instagram DMs and Facebook Messenger tickets](https://rewindex.com/company/gorgias/incidents/fdk32bxfj8xy.md) | minor | 2025-06-06 00:30 UTC | 2025-06-06 00:30 UTC | 0 min | resolved |
| [Delay in data processing](https://rewindex.com/company/gorgias/incidents/qsx7l0xjy9yb.md) | major | 2025-06-09 19:07 UTC | 2025-06-09 20:50 UTC | 1.7 h | resolved |
| [Delay processing incoming emails, updating search and statistics](https://rewindex.com/company/gorgias/incidents/qcvdz0vv590b.md) | major | 2025-06-12 18:19 UTC | 2025-06-12 23:59 UTC | 5.7 h | resolved |
| [Voice Answer Banner Issue](https://rewindex.com/company/gorgias/incidents/mfw5hc3n5r87.md) | major | 2025-06-25 14:36 UTC | 2025-06-25 16:39 UTC | 2.0 h | resolved |
| [Help center opening as blank page](https://rewindex.com/company/gorgias/incidents/w5311zt762m5.md) | major | 2025-06-25 19:04 UTC | 2025-06-25 19:09 UTC | 5 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Infrastructure Maintenance - Australia](https://rewindex.com/company/gorgias/incidents/9rvlmrq2jfw6.md) | maintenance | 2025-06-02 14:00 UTC | 2025-06-02 15:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Infrastructure Maintenance - Europe(1/3)](https://rewindex.com/company/gorgias/incidents/7t7l0s48cxcw.md) | maintenance | 2025-06-02 22:00 UTC | 2025-06-02 23:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Database Maintenance - North America (1/4)](https://rewindex.com/company/gorgias/incidents/dqpqm416gltq.md) | maintenance | 2025-06-03 07:00 UTC | 2025-06-03 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Infrastructure Maintenance - Europe (2/3)](https://rewindex.com/company/gorgias/incidents/40wgrj7tk6s6.md) | maintenance | 2025-06-03 21:00 UTC | 2025-06-03 22:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Database Maintenance - North America (2/4)](https://rewindex.com/company/gorgias/incidents/9q5z5y3d5dpb.md) | maintenance | 2025-06-04 07:00 UTC | 2025-06-04 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Infrastructure Maintenance - Europe(3/3)](https://rewindex.com/company/gorgias/incidents/n2t5vh6dtfv9.md) | maintenance | 2025-06-04 22:00 UTC | 2025-06-04 23:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Database Maintenance - North America (3/4)](https://rewindex.com/company/gorgias/incidents/csblzq93qwqp.md) | maintenance | 2025-06-05 07:00 UTC | 2025-06-05 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Database Maintenance - North America (4/4)](https://rewindex.com/company/gorgias/incidents/ppv0b9prtd60.md) | maintenance | 2025-06-06 07:00 UTC | 2025-06-06 08:00 UTC | 1.0 h | resolved |

## Cite this

Gorgias posted 6 status incidents in June 2025 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2025/06
- Citation: Gorgias, “Gorgias in June 2025” (2025-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2025/06 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in June 2025 (2025-06-01)](https://rewindex.com/company/gorgias/2025/06)`


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Canonical: https://rewindex.com/company/gorgias/2025/06 · Markdown: https://rewindex.com/company/gorgias/2025/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:18.997Z