CompaniesGorgiasMonthly reportsApril 2024
Gorgias in April 2024: incidents, uptime and changes
5incidents posted
1labelled major or critical
99.62%free of major/critical
99.25%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2 h 44 min, incident time 5 h 20 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Minor 2 · No impact listed 2
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issues with Voice Calls — Inbound and Outbound Services Affected | Critical | 2.7 h | resolved | 04-22 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Failures on the delivery of Whatsapp messages | Minor | 1.2 h | resolved | 04-03 | |
| Missing statistics data | Minor | 1.4 h | resolved | 04-23 | |
| We're not receiving webhooks from Bigcommerce | No impact listed | 1.8 h | resolved | 04-23 | |
| Facebook comments not being generated in Gorgias | No impact listed | 3.5 h | resolved | 04-25 |
Maintenance 1
Show scheduled maintenance
Cite this
Gorgias posted 5 status incidents in April 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in April 2024
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2024/04