# Gorgias in April 2024: incidents, uptime and changes

> Gorgias in April 2024: 5 incidents on its status page (1 major or critical), 99.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 1
- By vendor impact label: critical 1, minor 2, none 2
- Uptime (vendor-reported): 99.62% free of major/critical incidents, 99.25% free of any incident; outage time 2 h 44 min, incident time 5 h 20 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/gorgias/2024/03.md) · Next: [May 2024](https://rewindex.com/company/gorgias/2024/05.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with Voice Calls — Inbound and Outbound Services Affected](https://rewindex.com/company/gorgias/incidents/b7k5k1mb7nfq.md) | critical | 2024-04-22 15:41 UTC | 2024-04-22 18:25 UTC | 2.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Failures on the delivery of Whatsapp messages](https://rewindex.com/company/gorgias/incidents/r1rbkf8d54yf.md) | minor | 2024-04-03 20:21 UTC | 2024-04-03 21:31 UTC | 1.2 h | resolved |
| [Issues with Voice Calls — Inbound and Outbound Services Affected](https://rewindex.com/company/gorgias/incidents/b7k5k1mb7nfq.md) | critical | 2024-04-22 15:41 UTC | 2024-04-22 18:25 UTC | 2.7 h | resolved |
| [Missing statistics data](https://rewindex.com/company/gorgias/incidents/sqj81bttycb4.md) | minor | 2024-04-23 07:21 UTC | 2024-04-23 08:47 UTC | 1.4 h | resolved |
| [We're not receiving webhooks from Bigcommerce](https://rewindex.com/company/gorgias/incidents/wdhj8wz3pqxf.md) | none | 2024-04-23 07:25 UTC | 2024-04-23 09:10 UTC | 1.8 h | resolved |
| [Facebook comments not being generated in Gorgias](https://rewindex.com/company/gorgias/incidents/t4bgt92bwjhk.md) | none | 2024-04-25 10:08 UTC | 2024-04-25 13:39 UTC | 3.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Database Maintenance - North America (2/2)](https://rewindex.com/company/gorgias/incidents/hcd7kp1bym7x.md) | maintenance | 2024-04-03 06:00 UTC | 2024-04-03 06:23 UTC | 23 min | resolved |

## Cite this

Gorgias posted 5 status incidents in April 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2024/04
- Citation: Gorgias, “Gorgias in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2024/04 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in April 2024 (2024-04-01)](https://rewindex.com/company/gorgias/2024/04)`


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Canonical: https://rewindex.com/company/gorgias/2024/04 · Markdown: https://rewindex.com/company/gorgias/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:26.825Z