CompaniesGorgiasMonthly reportsMarch 2024
Gorgias in March 2024: incidents, uptime and changes
4incidents posted
3labelled major or critical
99.31%free of major/critical
99.15%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5 h 7 min, incident time 6 h 18 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delays on phone calls, ticket views, ticket search, customer search and analytics | Major | 1.4 h | resolved | 03-11 | |
| Agents can't connect to live updates | Major | 2.5 h | resolved | 03-22 | |
| Agents not connected to forwarded calls | Major | 1.3 h | resolved | 03-26 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Meta services are down | Minor | 1.2 h | resolved | 03-05 |
Maintenance 3
Cite this
Gorgias posted 4 status incidents in March 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in March 2024
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2024/03