# Gorgias in March 2024: incidents, uptime and changes

> Gorgias in March 2024: 4 incidents on its status page (3 major or critical), 99.31% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2024/03
Last updated: 2024-04-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 3
- By vendor impact label: major 3, minor 1
- Uptime (vendor-reported): 99.31% free of major/critical incidents, 99.15% free of any incident; outage time 5 h 7 min, incident time 6 h 18 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2024](https://rewindex.com/company/gorgias/2024/02.md) · Next: [April 2024](https://rewindex.com/company/gorgias/2024/04.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays on phone calls, ticket views, ticket search, customer search and analytics](https://rewindex.com/company/gorgias/incidents/k57pl9rx7j5r.md) | major | 2024-03-11 15:04 UTC | 2024-03-11 16:26 UTC | 1.4 h | resolved |
| [Agents can't connect to live updates](https://rewindex.com/company/gorgias/incidents/v91n0qyq1cl7.md) | major | 2024-03-22 17:34 UTC | 2024-03-22 20:01 UTC | 2.5 h | resolved |
| [Agents not connected to forwarded calls](https://rewindex.com/company/gorgias/incidents/0j7twwx7w0z8.md) | major | 2024-03-26 18:58 UTC | 2024-03-26 20:16 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Meta services are down](https://rewindex.com/company/gorgias/incidents/l2klrm4b82z0.md) | minor | 2024-03-05 16:02 UTC | 2024-03-05 17:13 UTC | 1.2 h | resolved |
| [Delays on phone calls, ticket views, ticket search, customer search and analytics](https://rewindex.com/company/gorgias/incidents/k57pl9rx7j5r.md) | major | 2024-03-11 15:04 UTC | 2024-03-11 16:26 UTC | 1.4 h | resolved |
| [Agents can't connect to live updates](https://rewindex.com/company/gorgias/incidents/v91n0qyq1cl7.md) | major | 2024-03-22 17:34 UTC | 2024-03-22 20:01 UTC | 2.5 h | resolved |
| [Agents not connected to forwarded calls](https://rewindex.com/company/gorgias/incidents/0j7twwx7w0z8.md) | major | 2024-03-26 18:58 UTC | 2024-03-26 20:16 UTC | 1.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Database Maintenance - AUS](https://rewindex.com/company/gorgias/incidents/jft61zw6ck8w.md) | maintenance | 2024-03-13 15:00 UTC | 2024-03-13 15:28 UTC | 28 min | resolved |
| [\[Scheduled\] Scheduled Database Maintenance - Europe](https://rewindex.com/company/gorgias/incidents/ysd6tyynn1lr.md) | maintenance | 2024-03-20 01:30 UTC | 2024-03-20 01:52 UTC | 22 min | resolved |
| [\[Scheduled\] Scheduled Database Maintenance - North America](https://rewindex.com/company/gorgias/incidents/1f9dpg3mt6zn.md) | maintenance | 2024-03-27 07:00 UTC | 2024-03-27 07:30 UTC | 30 min | resolved |

## Cite this

Gorgias posted 4 status incidents in March 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2024/03
- Citation: Gorgias, “Gorgias in March 2024” (2024-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2024/03 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in March 2024 (2024-03-01)](https://rewindex.com/company/gorgias/2024/03)`


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Canonical: https://rewindex.com/company/gorgias/2024/03 · Markdown: https://rewindex.com/company/gorgias/2024/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:29.193Z