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CompaniesGorgiasMonthly reportsJune 2023

Gorgias in June 2023: incidents, uptime and changes

8incidents posted
1labelled major or critical
99.65%free of major/critical
72.34%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 30 min, incident time 8.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 6 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Some tickets can't be openedMajor2.5 hresolved06-16

Other incidents 7

IncidentImpactStartedDurationStatusDay
Facebook Messenger Permission not returned from the APIMinor6.3 hresolved06-01
Impossible to login via Office 365 SSOMinor1.2 hresolved06-01
Possible disruptions with Meta integrationsMinor31 dresolved06-16
Some tickets cannot be openedMinor1.6 hresolved06-16
Outdated search results in ticket search and views filtersMinor11 hresolved06-20
New overview statistics are currently unavailableNo impact listed30 minresolved06-27
Delays in sending and receiving WhatsApp messagesMinor22 hresolved06-29

Maintenance 4

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Cite this

Gorgias posted 8 status incidents in June 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in June 2023
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2023/06

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