# Gorgias in June 2023: incidents, uptime and changes

> Gorgias in June 2023: 8 incidents on its status page (1 major or critical), 99.65% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2023/06
Last updated: 2023-07-01T00:00:00Z

- Incidents posted: 8 (major/critical: 1) · Maintenance: 4
- By vendor impact label: major 1, minor 6, none 1
- Uptime (vendor-reported): 99.65% free of major/critical incidents, 72.34% free of any incident; outage time 2 h 30 min, incident time 8.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2023](https://rewindex.com/company/gorgias/2023/05.md) · Next: [July 2023](https://rewindex.com/company/gorgias/2023/07.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some tickets can't be opened](https://rewindex.com/company/gorgias/incidents/mt51sr1gfhds.md) | major | 2023-06-16 14:30 UTC | 2023-06-16 17:00 UTC | 2.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Facebook Messenger Permission not returned from the API](https://rewindex.com/company/gorgias/incidents/mdd9ytlv8ddg.md) | minor | 2023-06-01 11:09 UTC | 2023-06-01 17:26 UTC | 6.3 h | resolved |
| [Impossible to login via Office 365 SSO](https://rewindex.com/company/gorgias/incidents/80kj51syymb7.md) | minor | 2023-06-01 14:30 UTC | 2023-06-01 15:43 UTC | 1.2 h | resolved |
| [Some tickets can't be opened](https://rewindex.com/company/gorgias/incidents/mt51sr1gfhds.md) | major | 2023-06-16 14:30 UTC | 2023-06-16 17:00 UTC | 2.5 h | resolved |
| [Possible disruptions with Meta integrations](https://rewindex.com/company/gorgias/incidents/1j8f187vnj2v.md) | minor | 2023-06-16 21:48 UTC | 2023-07-18 09:35 UTC | 31 d | resolved |
| [Some tickets cannot be opened](https://rewindex.com/company/gorgias/incidents/jc0yxs6j3htg.md) | minor | 2023-06-16 22:33 UTC | 2023-06-17 00:11 UTC | 1.6 h | resolved |
| [Outdated search results in ticket search and views filters](https://rewindex.com/company/gorgias/incidents/yz3bn63v0md4.md) | minor | 2023-06-20 20:01 UTC | 2023-06-21 06:49 UTC | 11 h | resolved |
| [New overview statistics are currently unavailable](https://rewindex.com/company/gorgias/incidents/99y2zn04fgwp.md) | none | 2023-06-27 16:21 UTC | 2023-06-27 16:51 UTC | 30 min | resolved |
| [Delays in sending and receiving WhatsApp messages](https://rewindex.com/company/gorgias/incidents/kw7m7pnk973k.md) | minor | 2023-06-29 11:03 UTC | 2023-06-30 09:25 UTC | 22 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on the new analytics overview (beta)](https://rewindex.com/company/gorgias/incidents/43k35921yhmz.md) | maintenance | 2023-06-13 19:09 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Maintenance on the new analytics overview (beta)](https://rewindex.com/company/gorgias/incidents/nrbwhks67mwc.md) | maintenance | 2023-06-17 10:32 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Maintenance on the new analytics overview (beta)](https://rewindex.com/company/gorgias/incidents/7hlz79v1kd82.md) | maintenance | 2023-06-24 15:27 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Maintenance on the new analytics overview (beta)](https://rewindex.com/company/gorgias/incidents/9l1kz7070mn0.md) | maintenance | 2023-06-25 13:11 UTC | 2023-06-27 16:23 UTC | 2 d | resolved |

## Cite this

Gorgias posted 8 status incidents in June 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2023/06
- Citation: Gorgias, “Gorgias in June 2023” (2023-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2023/06 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in June 2023 (2023-06-01)](https://rewindex.com/company/gorgias/2023/06)`


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Canonical: https://rewindex.com/company/gorgias/2023/06 · Markdown: https://rewindex.com/company/gorgias/2023/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:14.953Z