CompaniesGorgiasMonthly reportsFebruary 2023
Gorgias in February 2023: incidents, uptime and changes
7incidents posted
4labelled major or critical
84.92%free of major/critical
83.25%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4.2 days, incident time 4.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 4 · Minor 3
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Degraded performances | Major | 3.1 h | resolved | 02-03 | |
| Twitter integrations not working for some customers | Major | 1.6 h | resolved | 02-07 | |
| Disconnections of Facebook integrations | Major | 3 d | resolved | 02-10 | |
| Outdated search results in ticket search feature | Major | 31 h | resolved | 02-25 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Outdated search results in ticket search feature | Minor | 7.5 h | resolved | 02-13 | |
| Delay in incoming messages | Minor | 12 min | resolved | 02-16 | |
| Widget disappearing in some cases & messages showing being sent twice | Minor | 3.5 h | resolved | 02-23 |
Maintenance 1
Show scheduled maintenance
Cite this
Gorgias posted 7 status incidents in February 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in February 2023
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2023/02