# Gorgias in February 2023: incidents, uptime and changes

> Gorgias in February 2023: 7 incidents on its status page (4 major or critical), 84.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2023/02
Last updated: 2023-03-01T00:00:00Z

- Incidents posted: 7 (major/critical: 4) · Maintenance: 1
- By vendor impact label: major 4, minor 3
- Uptime (vendor-reported): 84.92% free of major/critical incidents, 83.25% free of any incident; outage time 4.2 days, incident time 4.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2023](https://rewindex.com/company/gorgias/2023/01.md) · Next: [March 2023](https://rewindex.com/company/gorgias/2023/03.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded performances](https://rewindex.com/company/gorgias/incidents/7ybp2z0c8t2z.md) | major | 2023-02-03 18:42 UTC | 2023-02-03 21:48 UTC | 3.1 h | resolved |
| [Twitter integrations not working for some customers](https://rewindex.com/company/gorgias/incidents/6wntkfb5qqs0.md) | major | 2023-02-07 16:20 UTC | 2023-02-07 17:59 UTC | 1.6 h | resolved |
| [Disconnections of Facebook integrations](https://rewindex.com/company/gorgias/incidents/vn5v90v5zkj6.md) | major | 2023-02-10 22:59 UTC | 2023-02-13 17:02 UTC | 3 d | resolved |
| [Outdated search results in ticket search feature](https://rewindex.com/company/gorgias/incidents/sz6zys38fqg1.md) | major | 2023-02-25 07:42 UTC | 2023-02-26 14:14 UTC | 31 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded performances](https://rewindex.com/company/gorgias/incidents/7ybp2z0c8t2z.md) | major | 2023-02-03 18:42 UTC | 2023-02-03 21:48 UTC | 3.1 h | resolved |
| [Twitter integrations not working for some customers](https://rewindex.com/company/gorgias/incidents/6wntkfb5qqs0.md) | major | 2023-02-07 16:20 UTC | 2023-02-07 17:59 UTC | 1.6 h | resolved |
| [Disconnections of Facebook integrations](https://rewindex.com/company/gorgias/incidents/vn5v90v5zkj6.md) | major | 2023-02-10 22:59 UTC | 2023-02-13 17:02 UTC | 3 d | resolved |
| [Outdated search results in ticket search feature](https://rewindex.com/company/gorgias/incidents/ww20q1lrftm2.md) | minor | 2023-02-13 20:09 UTC | 2023-02-14 03:41 UTC | 7.5 h | resolved |
| [Delay in incoming messages](https://rewindex.com/company/gorgias/incidents/59zl6hx0l8jl.md) | minor | 2023-02-16 16:08 UTC | 2023-02-16 16:20 UTC | 12 min | resolved |
| [Widget disappearing in some cases & messages showing being sent twice](https://rewindex.com/company/gorgias/incidents/8vlqvmv9lzmt.md) | minor | 2023-02-23 19:37 UTC | 2023-02-23 23:05 UTC | 3.5 h | resolved |
| [Outdated search results in ticket search feature](https://rewindex.com/company/gorgias/incidents/sz6zys38fqg1.md) | major | 2023-02-25 07:42 UTC | 2023-02-26 14:14 UTC | 31 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Infrastructure Upgrade Maintenance](https://rewindex.com/company/gorgias/incidents/wr5lp0krlm1d.md) | maintenance | 2023-02-11 16:05 UTC | 2023-02-11 17:44 UTC | 1.6 h | resolved |

## Cite this

Gorgias posted 7 status incidents in February 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2023/02
- Citation: Gorgias, “Gorgias in February 2023” (2023-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2023/02 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in February 2023 (2023-02-01)](https://rewindex.com/company/gorgias/2023/02)`


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Canonical: https://rewindex.com/company/gorgias/2023/02 · Markdown: https://rewindex.com/company/gorgias/2023/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:01.277Z