Gorgias: Outdated search results in ticket search feature
Timeline of updates
- resolved
Needed changes on cloud provider side are successfully finished, search feature is fully operational on the cluster.
From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Gorgias, started 2023-02-13 20:09 UTC, resolved after 7.5 h, 1 update(s).
- Title
- Outdated search results in ticket search feature
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/ww20q1lrftm2
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