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CompaniesGorgiasMonthly reportsAugust 2021

Gorgias in August 2021: incidents, uptime and changes

4incidents posted
2labelled major or critical
99.92%free of major/critical
99.65%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 35 min, incident time 2 h 35 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 1 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Global downtime across all clustersCritical7 minresolved08-24
Chat is malfunctioningMajor28 minresolved08-11

Other incidents 2

IncidentImpactStartedDurationStatusDay
High error rate on incoming integration messagesMinor2.0 hresolved08-16
Delayed sync of Shopify and Recharge dataNo impact listed1.4 hresolved08-19

Maintenance 3

Show scheduled maintenance

Cite this

Gorgias posted 4 status incidents in August 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in August 2021
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2021/08

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