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CompaniesGorgiasMonthly reportsJune 2021

Gorgias in June 2021: incidents, uptime and changes

6incidents posted
4labelled major or critical
96.33%free of major/critical
96.26%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 26 h 25 min, incident time 26 h 55 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 2 · Minor 1 · No impact listed 1

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Instagram Direct Messages are not coming inCritical5.8 hresolved06-03
Chat widget is not displaying on customer's websitesCritical1.9 hresolved06-08
Some emails may be sent with a delayMajor24 hresolved06-03
External integration messages might be processed with a delayMajor1.4 hresolved06-04

Other incidents 2

IncidentImpactStartedDurationStatusDay
Images are not loadingMinor30 minresolved06-09
Insufficient computing power available on 2 of our clustersNo impact listed25 hresolved06-21

Maintenance 1

Show scheduled maintenance

Cite this

Gorgias posted 6 status incidents in June 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in June 2021
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2021/06

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