# Gorgias in June 2021: incidents, uptime and changes

> Gorgias in June 2021: 6 incidents on its status page (4 major or critical), 96.33% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2021/06
Last updated: 2021-07-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 1
- By vendor impact label: critical 2, major 2, minor 1, none 1
- Uptime (vendor-reported): 96.33% free of major/critical incidents, 96.26% free of any incident; outage time 26 h 25 min, incident time 26 h 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2021](https://rewindex.com/company/gorgias/2021/05.md) · Next: [July 2021](https://rewindex.com/company/gorgias/2021/07.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Instagram Direct Messages are not coming in](https://rewindex.com/company/gorgias/incidents/zf2znlrs7s2b.md) | critical | 2021-06-03 12:15 UTC | 2021-06-03 18:00 UTC | 5.8 h | resolved |
| [Chat widget is not displaying on customer's websites](https://rewindex.com/company/gorgias/incidents/8dr2vtczbg47.md) | critical | 2021-06-08 10:07 UTC | 2021-06-08 12:01 UTC | 1.9 h | resolved |
| [Some emails may be sent with a delay](https://rewindex.com/company/gorgias/incidents/pt1gs962lh6l.md) | major | 2021-06-03 13:08 UTC | 2021-06-04 12:46 UTC | 24 h | resolved |
| [External integration messages might be processed with a delay](https://rewindex.com/company/gorgias/incidents/w7szm1jhmf52.md) | major | 2021-06-04 04:31 UTC | 2021-06-04 05:55 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Instagram Direct Messages are not coming in](https://rewindex.com/company/gorgias/incidents/zf2znlrs7s2b.md) | critical | 2021-06-03 12:15 UTC | 2021-06-03 18:00 UTC | 5.8 h | resolved |
| [Some emails may be sent with a delay](https://rewindex.com/company/gorgias/incidents/pt1gs962lh6l.md) | major | 2021-06-03 13:08 UTC | 2021-06-04 12:46 UTC | 24 h | resolved |
| [External integration messages might be processed with a delay](https://rewindex.com/company/gorgias/incidents/w7szm1jhmf52.md) | major | 2021-06-04 04:31 UTC | 2021-06-04 05:55 UTC | 1.4 h | resolved |
| [Chat widget is not displaying on customer's websites](https://rewindex.com/company/gorgias/incidents/8dr2vtczbg47.md) | critical | 2021-06-08 10:07 UTC | 2021-06-08 12:01 UTC | 1.9 h | resolved |
| [Images are not loading](https://rewindex.com/company/gorgias/incidents/0ztjyq6hvs0l.md) | minor | 2021-06-09 20:12 UTC | 2021-06-09 20:42 UTC | 30 min | resolved |
| [Insufficient computing power available on 2 of our clusters](https://rewindex.com/company/gorgias/incidents/mhltsbp9yq3l.md) | none | 2021-06-21 13:34 UTC | 2021-06-22 14:06 UTC | 25 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Major Database Software Upgrade - Scheduled maintenance](https://rewindex.com/company/gorgias/incidents/4nqcl4vwn9ry.md) | maintenance | 2021-06-13 13:00 UTC | 2021-06-13 15:00 UTC | 2.0 h | resolved |

## Cite this

Gorgias posted 6 status incidents in June 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2021/06
- Citation: Gorgias, “Gorgias in June 2021” (2021-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2021/06 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in June 2021 (2021-06-01)](https://rewindex.com/company/gorgias/2021/06)`


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Canonical: https://rewindex.com/company/gorgias/2021/06 · Markdown: https://rewindex.com/company/gorgias/2021/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:10.670Z