CompaniesGorgiasMonthly reportsApril 2021
Gorgias in April 2021: incidents, uptime and changes
Vendor-reported outage time 4.2 days, incident time 4.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 1 · Minor 1 · No impact listed 2
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Facebook is down | Critical | 44 min | resolved | 04-08 | |
| Ongoing Facebook bug impacting Instagram comments reception in Gorgias for some Instagram accounts | Major | 4 d | resolved | 04-15 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Wrong manipulation on the server side | No impact listed | 0 min | resolved | 04-07 | |
| Issue with adding new Shopify integrations | Minor | 45 min | resolved | 04-15 | |
| Codecov bash uploader security incident | No impact listed | 21 h | resolved | 04-15 |
Maintenance 1
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Cite this
Gorgias posted 5 status incidents in April 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in April 2021
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2021/04