CompaniesElastic CloudMonthly reportsDecember 2019
Elastic Cloud in December 2019: incidents, uptime and changes
6incidents posted
5labelled major or critical
94.05%free of major/critical
73.51%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 44 h 13 min, incident time 8.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 5 · Minor 1
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Azure - potential issues with plan changes and creation of new deployments | Major | 17 h | resolved | 12-11 | |
| Issues listing deployments in the Cloud UI | Major | 9.0 h | resolved | 12-12 | |
| Slowness in cloud management console AWS eu-central-1 | Major | 5.7 h | resolved | 12-19 | |
| Some emails sent to customers may contain inaccessible links | Major | 12 h | resolved | 12-20 | |
| Issues with Heroku Single Sign-On (SSO) | Major | 5.4 h | resolved | 12-20 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Unable to upgrade previously externally monitored clusters to 7.5 | Minor | 7 d | resolved | 12-05 |
Cite this
Elastic Cloud posted 6 status incidents in December 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Elastic Cloud in December 2019
- Vendor
- Elastic Cloud
- Date
- URL
- https://rewindex.com/company/elastic-cloud/2019/12