Dialpad: Some customers may be experiencing issues making or receiving calls.
Affected components: Telephony Infrastructure: Outbound CallsTelephony Infrastructure: Inbound Calls
Timeline of updates
- investigating
We are investigating a potential outage for some customers.
- investigating
We are continuing to investigate the issue. Next update in 30 minutes.
- investigating
We are continuing to investigate this issue. Our engineering team is actively working on a resolution. Next update within 30 minutes.
Changes Rewindex caught on this incident
- Oct 20Major incident: Some customers may be experiencing issues making or receiving calls.
- Oct 20Incident updated: Some customers may be experiencing issues making or receiving calls.
- Oct 20Incident updated: Some customers may be experiencing issues making or receiving calls.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).