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ChangesDialpadSome customers may be experiencing issues making or receiving calls.

Dialpad: Major incident: Some customers may be experiencing issues making or receiving calls.

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Dialpad removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Some customers may be experiencing issues making or receiving calls.
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-20 01:44 UTC
AddedAffected components#5
Before: not present
After: Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
AddedUpdateinvestigating#6
Before: not present
After: We are investigating a potential outage for some customers.

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History of this incident

TodayTuesday, October 20Tue, Oct 20

6 incident changes

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