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CompaniesDialpadMonthly reportsJanuary 2019

Dialpad in January 2019: incidents, uptime and changes

4incidents posted
2labelled major or critical
99.46%free of major/critical
99.27%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 58 min, incident time 5 h 23 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 1 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Outbound connection issue to Toll Free numbersCritical3.2 hresolved01-23
Investigating issue impacting SMS.Major47 minresolved01-22

Other incidents 2

IncidentImpactStartedDurationStatusDay
Investigating reports of service disruption in AustraliaMinor1.4 hresolved01-14
We are investigating potential issues with our services impacting some Window usersNo impact listed6.7 hresolved01-24

Cite this

Dialpad posted 4 status incidents in January 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Dialpad in January 2019
Vendor
Dialpad
Date
URL
https://rewindex.com/company/dialpad/2019/01

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