# Dialpad in January 2019: incidents, uptime and changes

> Dialpad in January 2019: 4 incidents on its status page (2 major or critical), 99.46% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2019/01
Last updated: 2019-02-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 1
- Uptime (vendor-reported): 99.46% free of major/critical incidents, 99.27% free of any incident; outage time 3 h 58 min, incident time 5 h 23 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2018](https://rewindex.com/company/dialpad/2018/12.md) · Next: [February 2019](https://rewindex.com/company/dialpad/2019/02.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outbound connection issue to Toll Free numbers](https://rewindex.com/company/dialpad/incidents/tj9s46hznxs5.md) | critical | 2019-01-23 22:27 UTC | 2019-01-24 01:38 UTC | 3.2 h | resolved |
| [Investigating issue impacting SMS.](https://rewindex.com/company/dialpad/incidents/1cf4c0llwv73.md) | major | 2019-01-22 08:04 UTC | 2019-01-22 08:51 UTC | 47 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating reports of service disruption in Australia](https://rewindex.com/company/dialpad/incidents/8ync9zrxs724.md) | minor | 2019-01-14 02:07 UTC | 2019-01-14 03:32 UTC | 1.4 h | resolved |
| [Investigating issue impacting SMS.](https://rewindex.com/company/dialpad/incidents/1cf4c0llwv73.md) | major | 2019-01-22 08:04 UTC | 2019-01-22 08:51 UTC | 47 min | resolved |
| [Outbound connection issue to Toll Free numbers](https://rewindex.com/company/dialpad/incidents/tj9s46hznxs5.md) | critical | 2019-01-23 22:27 UTC | 2019-01-24 01:38 UTC | 3.2 h | resolved |
| [We are investigating potential issues with our services impacting some Window users](https://rewindex.com/company/dialpad/incidents/yrcyqst6lr29.md) | none | 2019-01-24 22:19 UTC | 2019-01-25 04:58 UTC | 6.7 h | resolved |

## Cite this

Dialpad posted 4 status incidents in January 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2019/01
- Citation: Dialpad, “Dialpad in January 2019” (2019-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2019/01 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in January 2019 (2019-01-01)](https://rewindex.com/company/dialpad/2019/01)`


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Canonical: https://rewindex.com/company/dialpad/2019/01 · Markdown: https://rewindex.com/company/dialpad/2019/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:13:01.597Z