Dialpad: Investigating reports of service disruption in Australia
Timeline of updates
- resolved
Inbound calls in Australia and parts of New Zealand experienced prolonged ringing, busy tones or other connection issues between Jan 13 23:20 UTC - Jan 14 02:38 UTC. The issue has been identified and mitigated. All calls should be working normally now. Engineering teams are investigating and working on a full root cause analysis.
From Dialpad’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.dialpad.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dialpad, started 2019-01-14 02:07 UTC, resolved after 1.4 h, 1 update(s).
- Title
- Investigating reports of service disruption in Australia
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/incidents/8ync9zrxs724
Dialpad profileRecent Dialpad incidentsAll outages on January 14, 2019Dialpad in January 2019MarkdownJSON