# Dialpad: Investigating reports of service disruption in Australia

> Dialpad status incident “Investigating reports of service disruption in Australia” on 2019-01-14: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dialpad/incidents/8ync9zrxs724
Last updated: 2019-01-14T03:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-01-14 02:07 UTC · Resolved: 2019-01-14 03:32 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.dialpad.com/incidents/8ync9zrxs724](https://status.dialpad.com/incidents/8ync9zrxs724)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2019-01-14 03:32 UTC: Inbound calls in Australia and parts of New Zealand experienced prolonged ringing, busy tones or other connection issues between Jan 13 23:20 UTC - Jan 14 02:38 UTC. The issue has been identified and mitigated. All calls should be working normally now. Engineering teams are investigating and working on a full root cause analysis.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Dialpad, started 2019-01-14 02:07 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dialpad/incidents/8ync9zrxs724
- Citation: Dialpad, “Investigating reports of service disruption in Australia” (2019-01-14 02:07 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/incidents/8ync9zrxs724 (CC BY 4.0).
- Markdown link: `[Dialpad: Investigating reports of service disruption in Australia (2019-01-14)](https://rewindex.com/company/dialpad/incidents/8ync9zrxs724)`


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Canonical: https://rewindex.com/company/dialpad/incidents/8ync9zrxs724 · Markdown: https://rewindex.com/company/dialpad/incidents/8ync9zrxs724.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/8ync9zrxs724 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:57:19.233Z