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CompaniesContentfulMonthly reportsJuly 2020

Contentful in July 2020: incidents, uptime and changes

7incidents posted
3labelled major or critical
99.16%free of major/critical
98.90%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 11 min, incident time 8 h 7 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 2 · No impact listed 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Errors loading Contentful web applicationCritical1.3 hresolved07-15
Degraded behavior for some usersMajor4.0 hresolved07-16
Elevated Error RatesMajor50 minresolved07-27

Other incidents 4

IncidentImpactStartedDurationStatusDay
Elevated error rate on CDAMinor10 minresolved07-14
Support system unavailabilityNo impact listed3.7 hresolved07-17
Some requests: Increased latency on CMAMinor1.8 hresolved07-28
Support system unavailabilityNo impact listed47 minresolved07-28

Cite this

Contentful posted 7 status incidents in July 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Contentful in July 2020
Vendor
Contentful
Date
URL
https://rewindex.com/company/contentful/2020/07

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