# Contentful in July 2020: incidents, uptime and changes

> Contentful in July 2020: 7 incidents on its status page (3 major or critical), 99.16% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Contentful’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/contentful/2020/07
Last updated: 2020-08-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 2, none 2
- Uptime (vendor-reported): 99.16% free of major/critical incidents, 98.90% free of any incident; outage time 6 h 11 min, incident time 8 h 7 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/contentful/2020/06.md) · Next: [August 2020](https://rewindex.com/company/contentful/2020/08.md) · [All months](https://rewindex.com/company/contentful/reports.md) · [Contentful](https://rewindex.com/company/contentful.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors loading Contentful web application](https://rewindex.com/company/contentful/incidents/ynch622rrklr.md) | critical | 2020-07-15 15:54 UTC | 2020-07-15 17:14 UTC | 1.3 h | resolved |
| [Degraded behavior for some users](https://rewindex.com/company/contentful/incidents/n8wxdtgsbmqz.md) | major | 2020-07-16 08:37 UTC | 2020-07-16 12:38 UTC | 4.0 h | resolved |
| [Elevated Error Rates](https://rewindex.com/company/contentful/incidents/n8cps6chy082.md) | major | 2020-07-27 18:18 UTC | 2020-07-27 19:08 UTC | 50 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated error rate on CDA](https://rewindex.com/company/contentful/incidents/3nbpkwy83l55.md) | minor | 2020-07-14 10:56 UTC | 2020-07-14 11:06 UTC | 10 min | resolved |
| [Errors loading Contentful web application](https://rewindex.com/company/contentful/incidents/ynch622rrklr.md) | critical | 2020-07-15 15:54 UTC | 2020-07-15 17:14 UTC | 1.3 h | resolved |
| [Degraded behavior for some users](https://rewindex.com/company/contentful/incidents/n8wxdtgsbmqz.md) | major | 2020-07-16 08:37 UTC | 2020-07-16 12:38 UTC | 4.0 h | resolved |
| [Support system unavailability](https://rewindex.com/company/contentful/incidents/c297my0jrh0d.md) | none | 2020-07-17 21:36 UTC | 2020-07-18 01:16 UTC | 3.7 h | resolved |
| [Elevated Error Rates](https://rewindex.com/company/contentful/incidents/n8cps6chy082.md) | major | 2020-07-27 18:18 UTC | 2020-07-27 19:08 UTC | 50 min | resolved |
| [Some requests: Increased latency on CMA](https://rewindex.com/company/contentful/incidents/4vnn29g7tkh5.md) | minor | 2020-07-28 10:13 UTC | 2020-07-28 11:59 UTC | 1.8 h | resolved |
| [Support system unavailability](https://rewindex.com/company/contentful/incidents/dqvs89tk5z6q.md) | none | 2020-07-28 15:38 UTC | 2020-07-28 16:25 UTC | 47 min | resolved |

## Cite this

Contentful posted 7 status incidents in July 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/contentful/2020/07
- Citation: Contentful, “Contentful in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/contentful/2020/07 (CC BY 4.0).
- Markdown link: `[Contentful: Contentful in July 2020 (2020-07-01)](https://rewindex.com/company/contentful/2020/07)`


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Canonical: https://rewindex.com/company/contentful/2020/07 · Markdown: https://rewindex.com/company/contentful/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:17.570Z