CompaniesCanvaMonthly reportsSeptember 2023
Canva in September 2023: incidents, uptime and changes
6incidents posted
2labelled major or critical
99.53%free of major/critical
69.64%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3 h 21 min, incident time 9.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Minor 3 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users may experience issues accessing Canva | Critical | 2.6 h | resolved | 09-01 | |
| The issue has been identified with document types being converted to videos | Critical | 45 min | resolved | 09-03 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users may encounter issues in Content Planner for Facebook and Instagram | Minor | 5 d | resolved | 09-13 | |
| Errors when searching or going through templates and elements | Minor | 31 min | resolved | 09-13 | |
| Video inside a frame looks detached or cut off when downloaded | Minor | 5.2 h | resolved | 09-14 | |
| Print Orders are going into Error Status due to Export Issues | No impact listed | 3 d | resolved | 09-15 |
Cite this
Canva posted 6 status incidents in September 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Canva in September 2023
- Vendor
- Canva
- Date
- URL
- https://rewindex.com/company/canva/2023/09