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CompaniesCanvaMonthly reportsOctober 2022

Canva in October 2022: incidents, uptime and changes

8incidents posted
2labelled major or critical
99.44%free of major/critical
98.75%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 7 min, incident time 9 h 15 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 3 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Apple Pay is temporarily unavailable for users in UK, Canada, Japan, Hong Kong, and US.Major2.9 hresolved10-18
Some users are unable to search for elements or photosMajor1.2 hresolved10-27

Other incidents 6

IncidentImpactStartedDurationStatusDay
Users may be experiencing issues downloading designsNo impact listed50 minresolved10-12
Some users might experience issues saving/editing design (error 500)Minor1.3 hresolved10-16
Some users might experience issues (error 500)Minor1.5 hresolved10-21
Some users may encounter missing images/videos/fonts in the Canva Editor, Homepage, and errors downloading designs.Minor2.3 hresolved10-25
Users may experience issues creating and editing designsNo impact listed3.1 hresolved10-30
Users may experience issues downloading designsNo impact listed14 minresolved10-31

Cite this

Canva posted 8 status incidents in October 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Canva in October 2022
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/2022/10

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