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CompaniesCanvaMonthly reportsNovember 2022

Canva in November 2022: incidents, uptime and changes

5incidents posted
1labelled major or critical
98.68%free of major/critical
73.20%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 27 min, incident time 8.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 2 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Users may experience out of date thumbnails.Major12 hresolved11-30

Other incidents 4

IncidentImpactStartedDurationStatusDay
Some users may experience issues with downloading designs in all formats; Design thumbnails may fail to update; and Downloaded MP4/GIF designs may have duplicated pages. Adding embeds to designs may fail.Minor15 hresolved11-09
Some users may encounter an error when connecting Mailchimp to CanvaMinor15 dresolved11-17
Issues searching mediaNo impact listed8.5 hresolved11-17
Some users are unable to change the color of editable elementsNo impact listed1.4 hresolved11-22

Cite this

Canva posted 5 status incidents in November 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Canva in November 2022
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/2022/11

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