Box: [Medium] Issue with multiple Box Services
Affected components: Box SignBox Web Application - Box SignBox Platform / API - Content APIContent APIBox Platform / API - Box SignBox SignBox Web Application - Uploads/DownloadsUploads/Downloads
Timeline of updates
- investigating
Our team is investigating an issue with the Public API and Box Sign. Users may see errors or timeouts when attempting to use the Public API or Box Sign. We will provide additional information as it becomes available.
- investigating
Our team is continuing to investigate an issue with the Public API, Box Sign, and Downloads. We will provide additional information as it becomes available.
Changes Rewindex caught on this incident
- Oct 20Major incident: [Medium] Issue with Box Sign and API
- Oct 20Incident silently edited: [Medium] Issue with multiple Box Services
- Oct 20Incident updated: [Medium] Issue with multiple Box Services
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).