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CompaniesBoxMonthly reportsOctober 2016

Box in October 2016: incidents, uptime and changes

11incidents posted
1labelled major or critical
99.82%free of major/critical
88.33%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 20 min, incident time 3.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 7 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Some Box Users May See Errors with Document Conversion, Uploads, and DownloadsMajor1.3 hresolved10-18

Other incidents 10

IncidentImpactStartedDurationStatusDay
Some users may have experienced Box login issuesNo impact listed0 minresolved10-04
Some users may be experiencing issues with Box Notes, Uploads, DownloadsMinor53 minresolved10-04
Some Users May Experience Issues Converting Documents with Box ViewMinor57 minresolved10-06
Some users may be experiencing issues logging into BoxMinor1.1 hresolved10-10
Users are Unable to Submit Support Cases on the Box CommunityNo impact listed19 hresolved10-13
Some Box Users May See Errors with Metadata, Search, and Document ConversionMinor59 minresolved10-17
Users are Unable to Submit Support Cases on the Box CommunityMinor3.0 hresolved10-18
Some Box Users May See Errors with Document Conversion, Uploads, Downloads, and MetadataMinor7.2 hresolved10-18
Some Users May Experience Issues Logging into BoxNo impact listed26 minresolved10-21
Some Users May Experience Issues Accessing BoxMinor3 dresolved10-21

Cite this

Box posted 11 status incidents in October 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in October 2016
Vendor
Box
Date
URL
https://rewindex.com/company/box/2016/10

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