# Box in October 2016: incidents, uptime and changes

> Box in October 2016: 11 incidents on its status page (1 major or critical), 99.82% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2016/10
Last updated: 2016-11-01T00:00:00Z

- Incidents posted: 11 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 7, none 3
- Uptime (vendor-reported): 99.82% free of major/critical incidents, 88.33% free of any incident; outage time 1 h 20 min, incident time 3.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2016](https://rewindex.com/company/box/2016/09.md) · Next: [November 2016](https://rewindex.com/company/box/2016/11.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some Box Users May See Errors with Document Conversion, Uploads, and Downloads](https://rewindex.com/company/box/incidents/n0834k8tb01p.md) | major | 2016-10-18 16:12 UTC | 2016-10-18 17:32 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users may have experienced Box login issues](https://rewindex.com/company/box/incidents/pc07qn43t1dc.md) | none | 2016-10-04 10:21 UTC | 2016-10-04 10:21 UTC | 0 min | resolved |
| [Some users may be experiencing issues with Box Notes, Uploads, Downloads](https://rewindex.com/company/box/incidents/1mqfrxsnxfzx.md) | minor | 2016-10-04 14:50 UTC | 2016-10-04 15:43 UTC | 53 min | resolved |
| [Some Users May Experience Issues Converting Documents with Box View](https://rewindex.com/company/box/incidents/dwmh7s8ckxj5.md) | minor | 2016-10-06 18:19 UTC | 2016-10-06 19:16 UTC | 57 min | resolved |
| [Some users may be experiencing issues logging into Box](https://rewindex.com/company/box/incidents/8k64c7hdh4td.md) | minor | 2016-10-10 17:53 UTC | 2016-10-10 18:57 UTC | 1.1 h | resolved |
| [Users are Unable to Submit Support Cases on the Box Community](https://rewindex.com/company/box/incidents/rbtymwr7p21s.md) | none | 2016-10-13 18:01 UTC | 2016-10-14 13:05 UTC | 19 h | resolved |
| [Some Box Users May See Errors with Metadata, Search, and Document Conversion](https://rewindex.com/company/box/incidents/sfx9k8kf1thv.md) | minor | 2016-10-17 00:51 UTC | 2016-10-17 01:50 UTC | 59 min | resolved |
| [Some Box Users May See Errors with Document Conversion, Uploads, and Downloads](https://rewindex.com/company/box/incidents/n0834k8tb01p.md) | major | 2016-10-18 16:12 UTC | 2016-10-18 17:32 UTC | 1.3 h | resolved |
| [Users are Unable to Submit Support Cases on the Box Community](https://rewindex.com/company/box/incidents/w9w8wp73lsdn.md) | minor | 2016-10-18 16:32 UTC | 2016-10-18 19:32 UTC | 3.0 h | resolved |
| [Some Box Users May See Errors with Document Conversion, Uploads, Downloads, and Metadata](https://rewindex.com/company/box/incidents/p1xw1tl3mk4v.md) | minor | 2016-10-18 18:30 UTC | 2016-10-19 01:40 UTC | 7.2 h | resolved |
| [Some Users May Experience Issues Logging into Box](https://rewindex.com/company/box/incidents/145ypkrdkk92.md) | none | 2016-10-21 13:33 UTC | 2016-10-21 13:59 UTC | 26 min | resolved |
| [Some Users May Experience Issues Accessing Box](https://rewindex.com/company/box/incidents/dld92708hc6s.md) | minor | 2016-10-21 16:06 UTC | 2016-10-24 17:32 UTC | 3 d | resolved |

## Cite this

Box posted 11 status incidents in October 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2016/10
- Citation: Box, “Box in October 2016” (2016-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2016/10 (CC BY 4.0).
- Markdown link: `[Box: Box in October 2016 (2016-10-01)](https://rewindex.com/company/box/2016/10)`


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Canonical: https://rewindex.com/company/box/2016/10 · Markdown: https://rewindex.com/company/box/2016/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:07.025Z