BigCommerce: Phone outage at our Austin contact center
Timeline of updates
- resolved
All channels within our contact center are now operational. Thank you for your patience.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-07-17 14:54 UTC, resolved after 1.8 h, 1 update(s).
- Title
- Phone outage at our Austin contact center
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/0lysbjhxt7jr
BigCommerce profileRecent BigCommerce incidentsAll outages on July 17, 2018BigCommerce in July 2018MarkdownJSON