Companies BigCommerce Monthly reportsMay 2026

BigCommerce in May 2026: incidents, uptime and changes

15incidents posted

3labelled major or critical

99.30%free of major/critical

91.49%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 5 h 12 min, incident time 2.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 7 · No impact listed 5

Major and critical incidents 3

Incident	Impact	Started	Duration	Status	Day
B2B Ninja quotes page appears blank	Major	May 18, 03:41	45 min	resolved	05-18
Availability Issues	Major	May 19, 03:39	4.3 h	resolved	05-19
Availability Issues	Major	May 28, 07:14	6 min	resolved	05-28

Other incidents 12

Incident	Impact	Started	Duration	Status	Day
Some pricing rules not applying as expected	Minor	May 1, 22:37	48 h	resolved	05-01
Availability Issue	No impact listed	May 4, 15:15	0 min	resolved	05-04
Availability Issue	No impact listed	May 4, 17:09	0 min	resolved	05-04
Payment capture failures	Minor	May 14, 10:00	0 min	resolved	05-14
Custom Phone Numbers preventing Shoppers from signing up	Minor	May 14, 15:12	3.9 h	resolved	05-14
Some storefronts using Meta Pixel producing a higher rate of errors	No impact listed	May 14, 19:00	0 min	resolved	05-14
Missing Data in Analytics Reports	Minor	May 21, 17:30	48 min	resolved	05-21
Missing Data in Analytics Reports	No impact listed	May 22, 14:03	1 min	resolved	05-22
Elevated error rate	Minor	May 23, 16:00	0 min	resolved	05-23
B2B outbound email delivery issue	Minor	May 27, 23:52	1.4 h	resolved	05-27
Elevated errors for a subset of stores	No impact listed	May 28, 08:00	0 min	resolved	05-28
Merchants are unable to completely disable B2B for store	Minor	May 28, 18:58	40 min	resolved	05-28

Cite this

BigCommerce posted 15 status incidents in May 2026 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title: BigCommerce in May 2026
Vendor: BigCommerce
Date: 2026-05-01 00:00 UTC
URL: https://rewindex.com/company/bigcommerce/2026/05

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