Companies BigCommerce Monthly reportsDecember 2025

BigCommerce in December 2025: incidents, uptime and changes

5incidents posted

2labelled major or critical

99.59%free of major/critical

99.31%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 3 h 1 min, incident time 5 h 7 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 2 · No impact listed 1

Major and critical incidents 2

Incident	Impact	Started	Duration	Status	Day
Stores unavailable - 500 error on storefront	Critical	Dec 5, 2025, 08:57	24 min	resolved	12-05
Intermittent Availability Issues	Major	Dec 30, 2025, 11:41	2.6 h	resolved	12-30

Other incidents 3

Incident	Impact	Started	Duration	Status	Day
Payments with Authorize.net	Minor	Dec 22, 2025, 15:43	12 min	resolved	12-22
Failed GraphQL Logins	Minor	Dec 25, 2025, 17:06	1.9 h	resolved	12-25
Cannot reach checkout payment step	No impact listed	Dec 29, 2025, 03:00	21 min	resolved	12-29

Cite this

BigCommerce posted 5 status incidents in December 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title: BigCommerce in December 2025
Vendor: BigCommerce
Date: 2025-12-01 00:00 UTC
URL: https://rewindex.com/company/bigcommerce/2025/12

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