# BigCommerce in December 2025: incidents, uptime and changes

> BigCommerce in December 2025: 5 incidents on its status page (2 major or critical), 99.59% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2025/12
Last updated: 2026-01-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 2, none 1
- Uptime (vendor-reported): 99.59% free of major/critical incidents, 99.31% free of any incident; outage time 3 h 1 min, incident time 5 h 7 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2025](https://rewindex.com/company/bigcommerce/2025/11.md) · Next: [January 2026](https://rewindex.com/company/bigcommerce/2026/01.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Stores unavailable - 500 error on storefront](https://rewindex.com/company/bigcommerce/incidents/3nxzfkjgbgfj.md) | critical | 2025-12-05 08:57 UTC | 2025-12-05 09:21 UTC | 24 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/bc7b0pdnk8x9.md) | major | 2025-12-30 11:41 UTC | 2025-12-30 14:18 UTC | 2.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Stores unavailable - 500 error on storefront](https://rewindex.com/company/bigcommerce/incidents/3nxzfkjgbgfj.md) | critical | 2025-12-05 08:57 UTC | 2025-12-05 09:21 UTC | 24 min | resolved |
| [Payments with Authorize.net](https://rewindex.com/company/bigcommerce/incidents/j27c3kgzxllj.md) | minor | 2025-12-22 15:43 UTC | 2025-12-22 15:55 UTC | 12 min | resolved |
| [Failed GraphQL Logins](https://rewindex.com/company/bigcommerce/incidents/r0gs1bsj2qzq.md) | minor | 2025-12-25 17:06 UTC | 2025-12-25 19:00 UTC | 1.9 h | resolved |
| [Cannot reach checkout payment step](https://rewindex.com/company/bigcommerce/incidents/72lsqnvtn19y.md) | none | 2025-12-29 03:00 UTC | 2025-12-29 03:21 UTC | 21 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/bc7b0pdnk8x9.md) | major | 2025-12-30 11:41 UTC | 2025-12-30 14:18 UTC | 2.6 h | resolved |

## Cite this

BigCommerce posted 5 status incidents in December 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2025/12
- Citation: BigCommerce, “BigCommerce in December 2025” (2025-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2025/12 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in December 2025 (2025-12-01)](https://rewindex.com/company/bigcommerce/2025/12)`


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Canonical: https://rewindex.com/company/bigcommerce/2025/12 · Markdown: https://rewindex.com/company/bigcommerce/2025/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:50:57.916Z