rewindex

CompaniesBigCommerceMonthly reportsAugust 2016

BigCommerce in August 2016: incidents, uptime and changes

12incidents posted
0labelled major or critical
100%free of major/critical
99.53%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 3 h 28 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 8 · No impact listed 4

Incidents 12

IncidentImpactStartedDurationStatusDay
Availability Issues with StoresMinor28 minresolved08-04
Network Slowness in a section of one data centerMinor50 minresolved08-10
Issues with logging in to Control PanelMinor18 minresolved08-11
Availability Impacting a Number of StoresMinor12 minresolved08-12
Reports of Single Click App Time OutsMinor8 minresolved08-12
Network Slowness in a section of one data centerNo impact listed24 minresolved08-12
Certain payment gateways are inacessiable.No impact listed1.5 hresolved08-13
DDOS attack against one firewall in one data centerMinor32 minresolved08-14
Network incident in a single data centerMinor30 minresolved08-15
DDOS attack against one firewall in one data centerMinor30 minresolved08-17
500 errors on Categories for some storesNo impact listed5 minresolved08-17
BigCommerce AnalyticsNo impact listed2.2 hresolved08-19

Maintenance 2

Show scheduled maintenance

Cite this

BigCommerce posted 12 status incidents in August 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in August 2016
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2016/08

All BigCommerce monthsRecent incidentsMarkdown