# BigCommerce in August 2016: incidents, uptime and changes

> BigCommerce in August 2016: 12 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2016/08
Last updated: 2016-09-01T00:00:00Z

- Incidents posted: 12 (major/critical: 0) · Maintenance: 2
- By vendor impact label: minor 8, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.53% free of any incident; outage time 0 min, incident time 3 h 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2016](https://rewindex.com/company/bigcommerce/2016/07.md) · Next: [September 2016](https://rewindex.com/company/bigcommerce/2016/09.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability Issues with Stores](https://rewindex.com/company/bigcommerce/incidents/9rx9yx78s808.md) | minor | 2016-08-04 18:21 UTC | 2016-08-04 18:49 UTC | 28 min | resolved |
| [Network Slowness in a section of one data center](https://rewindex.com/company/bigcommerce/incidents/zj7w621nz17s.md) | minor | 2016-08-10 14:00 UTC | 2016-08-10 14:50 UTC | 50 min | resolved |
| [Issues with logging in to Control Panel](https://rewindex.com/company/bigcommerce/incidents/0h7jdvrcv5yz.md) | minor | 2016-08-11 20:35 UTC | 2016-08-11 20:53 UTC | 18 min | resolved |
| [Availability Impacting a Number of Stores](https://rewindex.com/company/bigcommerce/incidents/h3qz9n022ytz.md) | minor | 2016-08-12 14:12 UTC | 2016-08-12 14:24 UTC | 12 min | resolved |
| [Reports of Single Click App Time Outs](https://rewindex.com/company/bigcommerce/incidents/t7s9hnksfs2h.md) | minor | 2016-08-12 15:09 UTC | 2016-08-12 15:17 UTC | 8 min | resolved |
| [Network Slowness in a section of one data center](https://rewindex.com/company/bigcommerce/incidents/bxmhp54gxyvz.md) | none | 2016-08-12 21:16 UTC | 2016-08-12 21:40 UTC | 24 min | resolved |
| [Certain payment gateways are inacessiable.](https://rewindex.com/company/bigcommerce/incidents/9drxkw2z8g7n.md) | none | 2016-08-13 10:52 UTC | 2016-08-13 12:24 UTC | 1.5 h | resolved |
| [DDOS attack against one firewall in one data center](https://rewindex.com/company/bigcommerce/incidents/l0y57qsqv06m.md) | minor | 2016-08-14 06:48 UTC | 2016-08-14 07:20 UTC | 32 min | resolved |
| [Network incident in a single data center](https://rewindex.com/company/bigcommerce/incidents/x7ryp321ssbw.md) | minor | 2016-08-15 01:53 UTC | 2016-08-15 02:23 UTC | 30 min | resolved |
| [DDOS attack against one firewall in one data center](https://rewindex.com/company/bigcommerce/incidents/q6s0wz7y5b9z.md) | minor | 2016-08-17 02:11 UTC | 2016-08-17 02:41 UTC | 30 min | resolved |
| [500 errors on Categories for some stores](https://rewindex.com/company/bigcommerce/incidents/l3xqkvx8mjkd.md) | none | 2016-08-17 20:40 UTC | 2016-08-17 20:45 UTC | 5 min | resolved |
| [BigCommerce Analytics](https://rewindex.com/company/bigcommerce/incidents/ngcqpzq2159r.md) | none | 2016-08-19 18:26 UTC | 2016-08-19 20:37 UTC | 2.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance on Store Email](https://rewindex.com/company/bigcommerce/incidents/y70s2rvft8xl.md) | maintenance | 2016-08-29 06:01 UTC | 2016-08-29 07:00 UTC | 59 min | resolved |
| [\[Scheduled\] Scheduled Maintenance on Store Email](https://rewindex.com/company/bigcommerce/incidents/8sv2g3567l4r.md) | maintenance | 2016-08-29 09:43 UTC | 2016-08-29 10:53 UTC | 1.2 h | resolved |

## Cite this

BigCommerce posted 12 status incidents in August 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2016/08
- Citation: BigCommerce, “BigCommerce in August 2016” (2016-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2016/08 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in August 2016 (2016-08-01)](https://rewindex.com/company/bigcommerce/2016/08)`


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Canonical: https://rewindex.com/company/bigcommerce/2016/08 · Markdown: https://rewindex.com/company/bigcommerce/2016/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:56:45.726Z